Job Description
Join FlexConnect Solutions and transform your evenings into extra income! We're seeking motivated Evening Remote Customer Specialists for immediate hire in Atlanta. Enjoy flexible evening schedules (5 PM - 10 PM ET) while providing exceptional support from home. Perfect for students, parents, or anyone seeking supplemental income without commuting. Our award-winning training ensures you're ready to succeed on day one.
Why FlexConnect?
- Competitive hourly rates + performance bonuses
- 100% remote work with provided equipment
- Immediate start dates for qualified candidates
- Comprehensive paid training
- Clear career advancement path
Responsibilities
- Deliver exceptional customer support via phone, chat, and email during evening hours
- Resolve technical inquiries and troubleshoot issues efficiently
- Process transactions and maintain accurate customer records
- Meet/exceed performance metrics for quality and resolution time
- Collaborate with global teams using digital communication tools
- Identify and escalate complex issues to senior specialists
Qualifications
- High school diploma or equivalent (college students encouraged)
- Reliable high-speed internet and quiet home workspace
- Strong communication skills and customer-first mindset
- Basic computer proficiency with MS Office suite
- Ability to multitask in fast-paced virtual environments
- Previous customer service experience preferred
- Evening availability (minimum 20 hours/week)