Job Description
Join our award-winning team as an Evening Receptionist at Premier Hospitality Group! We're offering a $1,500 sign-on bonus for qualified candidates who start before July 31st. This pivotal role combines exceptional guest service with administrative excellence in our downtown Portland luxury hotel. Enjoy competitive pay, comprehensive benefits, and a supportive work environment designed for career growth. If you're a polished professional seeking evening flexibility and immediate financial incentive, apply today!
Responsibilities
- Manage front desk operations during evening shifts (4 PM - 12 AM), including check-ins/out and guest inquiries
- Handle reservation systems, billing inquiries, and payment processing with precision
- Coordinate with housekeeping and security teams to ensure seamless operations
- Maintain accurate records of guest communications and incident reports
- Uphold brand standards through professional appearance and exceptional service delivery
- Resolve guest concerns promptly and escalate complex issues to management
Qualifications
- Minimum 1 year of front desk or hospitality reception experience
- Proficiency with hotel management systems (e.g., Opera, Fidelio)
- Exceptional communication and conflict resolution skills
- Ability to multitask in fast-paced environments with attention to detail
- Valid Oregon driver's license and reliable transportation
- Flexible availability including weekends, holidays, and overnight shifts
- Basic knowledge of Portland area attractions and transportation