Job Description
Join our award-winning Nashville hospitality team as an Evening Receptionist and unlock your potential with an exclusive $1,500 sign-on bonus! We're seeking a polished professional to create memorable first impressions during our peak evening hours. Enjoy competitive pay, comprehensive benefits, and opportunities for advancement in Music City's vibrant hospitality scene. Apply today and start your rewarding career journey with us!
Responsibilities
- Provide exceptional guest service via phone, email, and in-person interactions
- Manage check-in/check-out procedures efficiently using PMS software
- Handle reservations and room assignments with precision
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and security teams for seamless operations
- Respond to guest inquiries and resolve concerns promptly
- Maintain a clean, organized reception area at all times
Qualifications
- Minimum 1 year hospitality or customer service experience
- Proficiency in PMS systems (e.g., Opera, Cloudbeds)
- Exceptional communication and problem-solving skills
- Ability to multitask in a fast-paced environment
- Valid driver's license and reliable transportation
- Flexible availability including weekends and holidays
- Basic knowledge of Nashville attractions and services
- Positive attitude with a guest-first mindset