Job Description
Join our award-winning team as an Evening Receptionist at Louisville's premier luxury hotel! We're offering a competitive hourly wage plus a $1,500 sign-on bonus for qualified candidates who start before December 31st. This pivotal role combines exceptional guest service with administrative excellence in a dynamic downtown environment. Enjoy flexible evening hours while representing one of Louisville's most prestigious hospitality brands. Full benefits package included after 90 days.
Responsibilities
- Manage front desk operations during evening shift (3 PM - 11 PM)
- Handle guest check-ins/checkouts with warm professionalism
- Operate PMS system and manage room inventory
- Coordinate with housekeeping and security teams
- Process payments and manage cash drawer procedures
- Respond to guest inquiries and resolve service issues
- Maintain accurate reservation and guest preference records
- Execute end-of-day reconciliation procedures
Qualifications
- Minimum 1 year hotel/front desk experience required
- Proficiency with Opera PMS or similar systems
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-pressure situations
- Valid KY driver's license with clean record
- Flexible availability including weekends/holidays
- Basic knowledge of Louisville attractions and services
- High school diploma or equivalent required