Job Description
Join our award-winning team as an Evening Receptionist at Premier Hospitality Group! We're offering a competitive sign-on bonus for qualified candidates who can deliver exceptional guest experiences during our peak evening hours. This is a fantastic opportunity to grow your hospitality career in Jacksonville's vibrant downtown district.
As the first point of contact for our prestigious clients, you'll create memorable impressions while managing front desk operations with precision. We provide comprehensive training and a supportive environment where your contributions are valued.
Responsibilities
- Manage front desk operations during evening shifts (3 PM - 11 PM)
- Provide exceptional customer service to high-profile guests
- Handle reservations, check-ins/check-outs, and billing inquiries
- Maintain pristine lobby and common areas
- Coordinate with security and housekeeping teams
- Utilize PMS software for guest data management
- Resolve guest concerns promptly and professionally
Qualifications
- Minimum 1 year hospitality or customer service experience
- Strong communication and interpersonal skills
- Proficiency with reservation systems (Opera, Fidelio, etc.)
- Ability to multitask in fast-paced environments
- Professional appearance and demeanor
- Flexibility to work weekends and holidays
- Valid Florida driver's license preferred