Job Description
Join our award-winning hospitality team as an Evening Receptionist at Premier Hospitality Group! We're offering a competitive hourly rate plus a $2,500 sign-on bonus for qualified candidates who join our Kansas City location. This is your opportunity to shine in a dynamic, customer-focused role with exceptional growth potential.
As the first point of contact for our guests, you'll create memorable experiences while managing front desk operations during evening hours. We provide comprehensive training, flexible scheduling, and a supportive work environment where your contributions are valued.
Responsibilities
- Manage guest check-ins/checkouts with accuracy and efficiency
- Handle phone calls and inquiries with exceptional customer service
- Process payments and maintain financial records
- Coordinate with housekeeping and security teams
- Resolve guest issues promptly and professionally
- Maintain a clean, organized reception area
- Assist with administrative tasks as needed
Qualifications
- Previous front desk or customer service experience required
- Strong communication and interpersonal skills
- Proficiency with reservation systems (e.g., Opera, PMS)
- Ability to multitask in a fast-paced environment
- Attention to detail and problem-solving abilities
- Flexible evening/weekend availability
- High school diploma or equivalent required