Job Description
Join our award-winning team at Horizon Hospitality Group as an Evening Receptionist and unlock your potential with a competitive compensation package! We're seeking a polished professional to create exceptional first impressions for our luxury hotel guests during evening hours. This role offers a $2,000 sign-on bonus for qualified candidates who start before July 31st, 2024. Enjoy a supportive environment with growth opportunities, comprehensive benefits, and the chance to work in Colorado Springs' premier hospitality destination. If you thrive in fast-paced settings and value exceptional customer experiences, apply today and start your rewarding career journey!
Responsibilities
- Manage guest check-ins/check-outs with efficiency and warmth
- Handle phone calls and reservations using Opera property management system
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and security teams for seamless operations
- Address guest inquiries and resolve issues with professionalism
- Prepare nightly reports and maintain front desk organization
- Uphold brand standards through consistent service excellence
Qualifications
- Minimum 1 year hospitality or customer service experience
- Proficiency with reservation systems and basic MS Office
- Exceptional communication and problem-solving skills
- Ability to work flexible evenings/weekends reliably
- High school diploma or equivalent required
- Valid Colorado driver's license preferred
- Spanish language skills a strong plus
- Positive attitude with strong attention to detail