Job Description
Join our award-winning hospitality team at Pacific Plaza Hotel as an Evening Receptionist and receive a $1,500 sign-on bonus! We're seeking a polished professional to deliver exceptional guest experiences during our busiest evening hours. This role offers competitive pay, comprehensive benefits, and opportunities for career growth in Portland's vibrant downtown.
Responsibilities
- Manage guest check-ins/checkouts with efficiency and warmth
- Handle reservations, phone inquiries, and guest requests
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and security teams
- Resolve guest concerns promptly and professionally
- Maintain a clean, organized front desk environment
- Assist with basic administrative tasks
Qualifications
- 1+ years receptionist or customer service experience
- Proficiency with hotel management software (e.g., Opera)
- Exceptional communication and problem-solving skills
- Ability to multitask in a fast-paced environment
- Strong attention to detail and organizational abilities
- Flexible evening/night availability (3:00 PM - 11:00 PM)
- High school diploma or equivalent required