Job Description
Join our award-winning team as an Evening Receptionist at San Diego Hospitality Group! We're offering a $1,500 sign-on bonus for qualified candidates who start before December 31st. Enjoy competitive pay, comprehensive benefits, and a vibrant work environment in the heart of San Diego's Gaslamp Quarter. This role is perfect for detail-oriented professionals who thrive in fast-paced settings and excel at creating exceptional guest experiences.
Responsibilities
- Manage front desk operations during evening hours (4 PM - 12 AM)
- Provide exceptional customer service to guests via phone and in-person
- Coordinate check-in/check-out procedures using PMS software
- Handle reservations, inquiries, and guest requests efficiently
- Maintain security protocols and access control systems
- Process payments and manage cash handling procedures
- Prepare nightly reports and maintain accurate documentation
Qualifications
- Minimum 1 year experience in hospitality or customer service role
- Proficiency with reservation systems (e.g., Opera, Cloudbeds)
- Exceptional communication and problem-solving skills
- Ability to multitask in high-pressure situations
- Valid California driver's license (if required for errands)
- Flexible availability to work weekends and holidays
- Basic knowledge of local attractions and transportation
- Professional appearance and positive demeanor