Job Description
Join our award-winning team at Phoenix Premier Hospitality as an Evening Receptionist and kickstart your career with a $1,500 sign-on bonus! We're seeking a polished professional to deliver exceptional guest experiences during our evening operations. This role offers competitive pay, comprehensive benefits, and opportunities for advancement in a luxury hospitality environment. If you thrive in fast-paced settings and take pride in creating memorable first impressions, we encourage you to apply today.
Responsibilities
- Manage front desk operations during evening/night shifts (5:00 PM - 1:00 AM)
- Handle guest check-ins/checkouts with efficiency and warmth
- Respond to inquiries via phone, email, and in-person
- Coordinate with housekeeping and security teams
- Maintain accurate guest records and reservation systems
- Process payments and manage cash handling procedures
- Uphold brand standards through exceptional service delivery
Qualifications
- 1+ years of front desk or customer service experience
- Exceptional communication and interpersonal skills
- Proficiency in hotel management software (Opera preferred)
- Ability to multitask in high-pressure situations
- Valid Arizona driver's license (if required for errands)
- Flexible schedule availability including weekends/holidays
- Professional appearance and polished demeanor