Job Description
Join our award-winning team as an Evening Receptionist with comprehensive paid training! We're seeking dynamic individuals to represent our luxury resort with exceptional customer service. This role offers full training, competitive pay, and a supportive environment to launch your hospitality career. Enjoy flexible evening hours while gaining valuable experience in front desk operations, guest relations, and administrative tasks. No prior experience required – we provide all necessary training!
Responsibilities
- Manage front desk operations during evening shifts (4 PM - 12 AM)
- Handle guest check-ins/check-outs using resort management systems
- Resolve guest inquiries and concerns with professionalism
- Coordinate with housekeeping and security teams
- Process payments and maintain accurate financial records
- Manage multi-line phone system and direct communications
- Prepare end-of-shift reports and maintain lobby appearance
Qualifications
- High school diploma or equivalent required
- Excellent verbal communication skills
- Basic computer proficiency (MS Office, reservation systems)
- Strong problem-solving abilities
- Professional appearance and demeanor
- Ability to work independently during evening hours
- Customer service mindset with attention to detail
- Must pass background check and drug screening