Job Description
Join our award-winning hospitality team as an Evening Receptionist with comprehensive paid training! We're seeking motivated individuals to deliver exceptional guest experiences during evening hours. This role includes hands-on training covering front desk operations, reservation systems, and customer service excellence. Enjoy a supportive team environment, competitive pay, and clear growth opportunities into supervisory roles. Perfect for career changers or recent graduates seeking a stable entry into the hospitality industry.
Responsibilities
- Manage front desk operations during evening shifts (4 PM - 12 AM)
- Handle guest check-ins/check-outs and reservation inquiries
- Operate property management systems and maintain accurate records
- Address guest concerns with professionalism and solution-oriented mindset
- Coordinate with housekeeping and security teams
- Process payments and manage cash drawer procedures
- Uphold brand standards for cleanliness and safety protocols
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency (MS Office, reservation systems)
- Ability to multitask in fast-paced environments
- Punctual and reliable with evening availability
- Customer service experience preferred but not required
- Positive attitude and willingness to learn
- Valid Colorado driver's license (if applicable to property)