Job Description
Join our award-winning team as an Evening Receptionist with comprehensive paid training! This role offers the perfect opportunity to launch your career in hospitality while enjoying competitive compensation and flexible evening hours. We provide all necessary training, making this ideal for career changers and recent graduates. Our Plano location offers modern facilities, growth opportunities, and a supportive team environment.
As the first point of contact for our guests, you'll represent our brand with professionalism and warmth. Enjoy a stable schedule with evenings only (typically 4 PM - 12 PM), no weekends required. Full benefits package includes health insurance, paid time off, and retirement plan options.
Responsibilities
- Manage front desk operations during evening hours including check-ins, check-outs, and guest inquiries
- Answer multi-line phone system and route calls appropriately
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and security teams for guest requests
- Handle emergency situations calmly and per protocol
- Utilize property management software for reservations and guest data
- Perform nightly audits and prepare shift reports
- Maintain cleanliness and organization of reception area
Qualifications
- High school diploma or equivalent required
- Excellent verbal communication and interpersonal skills
- Proficient in Microsoft Office Suite and basic computer systems
- Strong attention to detail and problem-solving abilities
- Ability to work independently with minimal supervision
- Prior customer service experience preferred but not required
- Flexible schedule availability including evenings and holidays
- Must pass background check and drug screening