Job Description
Launch your career in hospitality with our comprehensive paid training program for Evening Receptionists at Horizon Hospitality Solutions. We're seeking dedicated individuals to join our Colorado Springs team and provide exceptional guest experiences during evening hours. No prior experience required – we'll invest in your growth with hands-on training in front desk operations, reservation systems, and customer service excellence. Enjoy a supportive work environment with flexible evening schedules and opportunities for advancement.
Responsibilities
- Manage front desk operations during evening hours (4 PM - 12 AM)
- Handle guest check-ins/check-outs and reservation inquiries
- Answer multi-line phone calls and route communications
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and security teams
- Address guest concerns with professionalism and empathy
- Perform nightly audits and prepare shift reports
Qualifications
- High school diploma or equivalent required
- Strong customer service orientation
- Basic computer proficiency (MS Office, reservation systems)
- Excellent communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Punctual and reliable with evening availability
- Professional appearance and positive attitude
- No prior experience necessary – training provided!