Job Description
Join our dynamic team as an Evening Receptionist at Sunset Hospitality Group, where we value professionalism and work-life balance. This part-time role offers weekly pay and flexible evening hours, making it ideal for students or those seeking supplemental income. As the first point of contact, you'll create exceptional guest experiences while ensuring seamless operations. Enjoy competitive compensation, a supportive work environment, and opportunities for advancement.
Responsibilities
- Manage front desk operations during evening hours (4 PM - 12 AM)
- Handle guest check-ins/check-outs with efficiency and warmth
- Answer multi-line phone calls and route inquiries appropriately
- Process payments and manage cash drawer reconciliation
- Coordinate with housekeeping and maintenance teams
- Maintain accurate guest records and reservation systems
- Uphold brand standards through exceptional service delivery
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service or front desk experience
- Proficiency with reservation software (e.g., Opera, ResPro)
- Strong multitasking abilities in fast-paced environments
- Excellent communication and conflict resolution skills
- Reliable transportation for evening shifts
- Ability to stand/walk for extended periods
- Flexibility to work weekends and holidays as needed