Job Description
Join our dynamic team as an Evening Receptionist at Premier Hospitality Group! We're urgently seeking a professional, customer-focused individual to manage our front desk operations during evening hours. This is a full-time position offering competitive compensation and opportunities for growth in a supportive environment. If you're a night owl with exceptional organizational skills and a passion for creating memorable guest experiences, we encourage you to apply today!
Responsibilities
- Manage front desk operations during evening shift (4 PM - 12 AM)
- Handle guest check-ins/checkouts with efficiency and warmth
- Answer multi-line phone system and route inquiries appropriately
- Process reservations and manage booking systems
- Coordinate with housekeeping and security teams
- Handle billing inquiries and payment processing
- Maintain accurate guest records and confidential information
- Prepare nightly reports and manage office supplies
Qualifications
- High school diploma or equivalent; hospitality certification preferred
- 1+ years front desk or customer service experience
- Proficiency with reservation systems (e.g., Opera, Delphi)
- Exceptional communication and interpersonal skills
- Strong organizational and multitasking abilities
- Professional appearance and courteous demeanor
- Ability to work flexible hours, including weekends
- Basic knowledge of local attractions and amenities