Job Description
Join our dynamic team at Premier Hospitality Group as an Evening Receptionist and become the welcoming face of our premium Bakersfield location! We're seeking a polished professional to manage our front desk operations during evening hours (3 PM - 11 PM), ensuring exceptional guest experiences while maintaining a seamless workflow. This role offers competitive compensation, flexible scheduling, and growth opportunities within our award-winning hospitality chain.
What makes this role exceptional:
- Competitive hourly pay with performance bonuses
- Modern, professional work environment in downtown Bakersfield
- Comprehensive training and career advancement paths
- Employee discounts on premium hospitality services
Responsibilities
- Warmly greet and assist all guests/visitors with professionalism and enthusiasm
- Manage multi-line phone system, screen calls, and route communications
- Handle check-in/check-out processes for premium suites and facilities
- Maintain meticulous front desk organization and security protocols
- Coordinate with housekeeping and maintenance teams for guest requests
- Process payments, manage reservations, and update guest profiles
- Prepare nightly reports and ensure accurate documentation
Qualifications
- High school diploma or equivalent; hospitality certification preferred
- 1+ years receptionist or customer service experience
- Exceptional verbal/written communication and problem-solving skills
- Proficiency with reservation systems (Opera, Fidelio, etc.)
- Ability to multitask in fast-paced environments
- Professional appearance and polished demeanor
- Availability for evening/weekend shifts (3 PM - 11 PM)