Job Description
Join our award-winning team as an Evening Receptionist in the heart of Tulsa! We're urgently seeking a polished professional to manage our front desk operations during evening hours. This is a fantastic opportunity for someone who thrives in fast-paced environments and values exceptional customer service. Enjoy competitive pay, comprehensive benefits, and a supportive work culture. Apply today and become part of Tulsa's premier hospitality experience!
Responsibilities
- Manage front desk operations during evening shift (4 PM - 12 AM)
- Greet and assist guests with check-ins, check-outs, and inquiries
- Handle phone calls and communications professionally
- Coordinate with housekeeping and security teams
- Process payments and maintain accurate financial records
- Resolve guest concerns with diplomacy and efficiency
- Ensure lobby and common areas remain pristine
Qualifications
- Minimum 1 year front desk or customer service experience
- Exceptional communication and interpersonal skills
- Proficient in reservation systems (e.g., Opera, PMS)
- Strong problem-solving abilities under pressure
- High school diploma or equivalent required
- Ability to work flexible evenings, weekends, and holidays
- Professional appearance and positive demeanor
- Basic knowledge of Tulsa area attractions preferred