Job Description
Join our award-winning team as an Evening Receptionist at Premier Hospitality Group! We're urgently seeking a professional, energetic individual to provide exceptional guest experiences during evening hours. This is a fantastic opportunity for career growth in a dynamic hospitality environment with competitive pay and flexible scheduling. If you thrive in fast-paced settings and possess outstanding communication skills, apply today to become part of our renowned service culture!
Responsibilities
- Manage front desk operations with professionalism and efficiency during evening shifts
- Handle guest check-ins/checkouts using our proprietary reservation system
- Respond to inquiries via phone, email, and in-person with exceptional customer service
- Coordinate with housekeeping and security teams for seamless operations
- Maintain accurate records of guest feedback and incident reports
- Process payments and manage cash handling procedures
- Uphold brand standards through polished appearance and courteous demeanor
Qualifications
- High school diploma or equivalent; hospitality certification preferred
- Minimum 1 year experience in front desk or customer service role
- Proficiency in reservation software (e.g., Opera, Amadeus)
- Exceptional communication skills in English and Spanish
- Ability to multitask effectively in high-pressure situations
- Strong problem-solving and conflict resolution abilities
- Flexible availability including evenings, weekends, and holidays
- Valid Texas driver's license (if required for errands)