Job Description
Join our dynamic team as an Evening Receptionist at Premier Hospitality Group! We're urgently seeking a polished professional to manage our front desk operations during evening hours. This critical role ensures seamless guest experiences while supporting our 24/7 operations. Enjoy competitive pay, flexible scheduling, and a vibrant work environment in Charlotte's thriving business district. Perfect for night owls seeking a rewarding part-time opportunity with growth potential.
Responsibilities
- Manage front desk operations including check-ins, check-outs, and guest inquiries
- Handle multi-line phone system with exceptional customer service
- Process reservations and manage booking systems efficiently
- Coordinate security protocols and access control for evening hours
- Assist with administrative tasks including filing, scheduling, and correspondence
- Maintain pristine lobby and common area standards
- Collaborate with night security and maintenance teams
Qualifications
- Minimum 1 year receptionist or customer service experience
- Exceptional communication and interpersonal skills
- Proficiency in Microsoft Office Suite and reservation systems
- Ability to multitask in a fast-paced environment
- Strong attention to detail and organizational abilities
- Professional appearance and positive demeanor
- Flexibility to work evenings (3 PM - 11 PM) and weekends
- Valid North Carolina driver's license (if required for errands)