Job Description
Join our award-winning team as an Evening Receptionist at Lexington Premier Hospitality! We're urgently seeking a professional and energetic individual to manage our front desk during evening hours. This is a fantastic opportunity for someone who thrives in fast-paced environments and values exceptional customer service. Enjoy competitive pay, flexible scheduling, and a supportive workplace culture. Apply today to become part of Lexington's premier hospitality experience!
Responsibilities
- Manage front desk operations during evening shift (5 PM - 1 AM)
- Check in/out guests with efficiency and professionalism
- Handle phone calls and reservations using our booking system
- Resolve guest inquiries and concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with security and housekeeping teams
- Ensure lobby area remains pristine and welcoming
Qualifications
- Previous receptionist or customer service experience required
- Proficiency with hotel management software (e.g., Opera, Cloudbeds)
- Exceptional communication and interpersonal skills
- Ability to multitask in high-pressure situations
- Strong attention to detail and organizational skills
- Flexibility to work weekends and holidays
- Valid KY driver's license preferred
- Basic first aid certification a plus