Job Description
Join our award-winning team at Albuquerque Hospitality Group and become the face of our premium downtown location! We're seeking a dynamic Evening Receptionist to deliver exceptional guest experiences during our peak evening hours. This is your chance to shine in a fast-paced environment where your professionalism directly impacts our client satisfaction and brand reputation. Enjoy competitive pay, flexible scheduling, and a supportive team culture that values your growth.
Responsibilities
- Manage front desk operations with polished professionalism during evening shifts (4 PM - 12 AM)
- Handle guest check-ins/outs using our proprietary hospitality software
- Coordinate with security and maintenance teams for seamless operations
- Manage multi-line phone system and prioritize guest inquiries
- Process payments and maintain accurate financial records
- Uphold strict confidentiality of guest information
- Assist with event coordination and VIP arrangements
Qualifications
- Minimum 1 year front desk or hospitality experience required
- Exceptional verbal communication and conflict resolution skills
- Proficiency in Microsoft Office Suite and reservation systems
- Ability to work independently and make sound decisions
- Valid New Mexico driver's license (for occasional errands)
- Flexible availability including weekends and holidays
- Professional appearance and demeanor
- Basic first aid certification preferred