Job Description
Join our dynamic team as an Evening Receptionist at Premier Hospitality Group! We're seeking a polished professional to deliver exceptional guest experiences during evening hours. This immediate-start opportunity offers competitive pay and a vibrant work environment in Cincinnati's bustling downtown. If you're a people-person with strong organizational skills, apply today and begin your rewarding career tomorrow!
Responsibilities
- Manage front desk operations with professionalism and efficiency during evening shifts
- Handle guest check-ins/check-outs using our proprietary hospitality software
- Answer multi-line phones and direct inquiries to appropriate departments
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and security teams for seamless operations
- Resolve guest concerns promptly and maintain high satisfaction standards
- Prepare nightly reports and manage office supply inventory
Qualifications
- Minimum 1 year front desk or reception experience required
- Proficiency in hotel management software (e.g., Opera, Cloudbeds)
- Exceptional communication and conflict resolution skills
- Ability to multitask in fast-paced environments
- High school diploma or equivalent; hospitality certification preferred
- Flexible evening/weekend availability essential
- Basic knowledge of Cincinnati area attractions and services