Job Description
Join our dynamic team at Premier Hospitality Group as an Evening Receptionist and become the welcoming face of our premium downtown location. We're seeking a polished professional to manage front desk operations during evening hours, ensuring exceptional guest experiences while maintaining operational excellence. This is your opportunity to step into a role with immediate start date and competitive compensation in Chicago's vibrant hospitality sector.
As a key ambassador of our brand, you'll handle high-volume interactions in a fast-paced environment while supporting backend office functions. We value candidates who thrive in evening shifts and possess a genuine passion for customer service excellence.
Responsibilities
- Manage front desk operations during evening hours, greeting guests, handling inquiries, and coordinating communications
- Perform administrative duties including scheduling, data entry, and document management
- Operate office systems including phone systems, reservation software, and security protocols
- Coordinate with housekeeping and security teams to ensure facility standards are maintained
- Process payments, manage inventory, and reconcile daily financial transactions
- Assist with event preparation and special guest requests during evening operations
Qualifications
- Minimum 1 year experience in front desk, hospitality, or customer service role
- Proficiency in Microsoft Office Suite and reservation management systems
- Exceptional communication skills with polished phone etiquette
- Ability to multitask efficiently in high-pressure evening environments
- Strong problem-solving abilities and conflict resolution skills
- Flexibility to work evenings, weekends, and holidays as required
- Professional appearance and positive, approachable demeanor