Job Description
Join our dynamic team as an Evening Receptionist at the heart of Miami's vibrant hospitality scene. We're seeking a polished professional to manage our front desk operations during evening hours, ensuring exceptional guest experiences while maintaining a seamless workflow. This role offers competitive compensation, comprehensive benefits, and growth opportunities within a luxury environment. If you thrive in fast-paced settings and excel at creating welcoming atmospheres, apply today to become the face of our prestigious establishment.
Responsibilities
- Manage front desk operations including guest check-ins/check-outs and reservation management
- Handle incoming calls, emails, and messages with exceptional professionalism
- Coordinate with housekeeping and security teams for evening operations
- Process payments and maintain accurate financial records
- Assist with event coordination and guest inquiries
- Uphold brand standards through meticulous attention to detail
Qualifications
- Minimum 2 years of hospitality or front desk experience
- Exceptional communication and interpersonal skills
- Proficiency in reservation systems (Opera, etc.)
- Ability to multitask in high-pressure situations
- Strong problem-solving and conflict resolution abilities
- Valid Florida driver's license (preferred)
- Flexible evening and weekend availability