Job Description
Join our dynamic team as an Evening Receptionist at Premier Hospitality Group! We're seeking a professional, energetic individual to manage our front desk operations during evening hours. This is a fantastic opportunity to join a forward-thinking organization with immediate availability. If you excel in customer service and thrive in fast-paced environments, apply today!
Responsibilities
- Manage front desk operations including guest check-in/check-out and call routing
- Handle inquiries with professionalism and resolve guest concerns promptly
- Maintain accurate records and manage reservation systems
- Coordinate with housekeeping and security teams
- Prepare daily reports and manage office supplies inventory
- Uphold brand standards in all guest interactions
Qualifications
- High school diploma or equivalent required
- 1+ years of front desk or customer service experience
- Proficiency with reservation software (e.g., Opera, Fidelio)
- Excellent verbal communication and multitasking skills
- Ability to work independently during evening shifts (3 PM - 11 PM)
- Strong problem-solving and conflict resolution abilities
- Valid Texas driver's license preferred