Job Description
We are looking for a welcoming and professional Evening Receptionist to join our team in Louisville, KY. As the first point of contact for our facility, you will play a crucial role in ensuring our patients and visitors feel comfortable and valued. We are proud to offer a generous sign-on bonus for qualified candidates who are ready to start immediately.
In this role, you will manage the front desk operations during our evening shift, ensuring smooth administrative processes while maintaining a high standard of customer service.
Why Join Us?
- Generous Sign-On Bonus: We value our new hires and want to welcome you to the team with a financial incentive.
- Competitive Pay: Earn $18.00 - $22.00 per hour based on experience.
- Flexible Schedule: Evening shifts (e.g., 4:00 PM - 8:00 PM) with stability.
Responsibilities
- Greet and Welcome: Provide a warm, professional greeting to all patients and visitors entering the facility.
- Front Desk Management: Manage the switchboard, answer inquiries, and direct calls to the appropriate departments efficiently.
- Administrative Support: Handle incoming mail, faxes, and correspondence; scan and file documents as needed.
- Scheduling: Assist with appointment scheduling and patient check-in processes to ensure optimal flow.
- Customer Service: Resolve visitor inquiries and complaints with patience and professionalism.
- Office Maintenance: Maintain a clean, organized, and welcoming reception area.
Qualifications
- Experience: Previous experience as a Receptionist or Front Desk Associate is preferred.
- Education: High School Diploma or GED required.
- Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and phone systems.
- Communication: Excellent verbal and written communication skills.
- Availability: Must be available to work evening shifts, including weekends if required.
- Professionalism: A positive attitude and the ability to work independently with minimal supervision.