Job Description
Join our dynamic team as a Remote-Friendly Evening Receptionist and be the first point of contact for our clients! This flexible role combines the warmth of in-person presence with the convenience of remote work, offering an ideal work-life balance. You'll manage communications, coordinate schedules, and ensure seamless operations during evening hours while working primarily from your Tulsa-area home office. We provide all necessary equipment and training to excel in this hybrid position.
At Harmony Business Solutions, we value professionalism, adaptability, and exceptional customer service. This opportunity is perfect for tech-savvy individuals seeking evening flexibility without sacrificing career growth. Enjoy competitive pay, comprehensive benefits, and the chance to contribute to a forward-thinking organization.
Responsibilities
- Manage incoming calls, emails, and virtual communications during evening hours (4 PM - 12 AM CT)
- Coordinate client appointments and maintain accurate scheduling systems
- Handle administrative tasks including data entry, document processing, and report generation
- Provide exceptional customer service via phone, video conferencing, and in-person meetings as needed
- Collaborate with day-shift staff to ensure seamless operational continuity
- Maintain secure handling of confidential client and company information
- Assist with basic IT troubleshooting and escalate technical issues appropriately
Qualifications
- High school diploma or equivalent; associate degree preferred
- 1+ years of receptionist or customer service experience
- Proficiency with Microsoft Office Suite and video conferencing tools
- Excellent verbal communication and active listening skills
- Strong organizational abilities with attention to detail
- Ability to work independently with minimal supervision
- Reliable high-speed internet and dedicated home office space
- Flexibility to attend occasional in-person events in Tulsa