Job Description
Join our vibrant team at Big Easy Solutions as a Remote Evening Receptionist and be the welcoming voice of our New Orleans headquarters! This flexible role blends on-site presence with remote support options, offering the perfect work-life balance while serving our diverse client base. Enjoy competitive compensation, comprehensive training, and the opportunity to thrive in one of America's most dynamic cities. Why Apply?
- Hyework model with evening flexibility
- Competitive hourly pay + performance incentives
- Comprehensive benefits package (health/dental/vision)
- Growth opportunities within our expanding company
- Work in the heart of New Orleans' thriving business district
Responsibilities
- Manage incoming calls, emails, and virtual inquiries during evening hours (3 PM - 11 PM)
- Coordinate client appointments and virtual meeting logistics
- Perform light administrative tasks (data entry, scheduling, document management)
- Oversee building access and security protocols for on-site staff
- Assist with remote onboarding processes for new hires
- Collaborate with day team for seamless transition of responsibilities
- Maintain organized digital and physical filing systems
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency with Microsoft Office Suite and scheduling software
- Exceptional verbal/written communication skills
- Ability to multitask in fast-paced environments
- Strong problem-solving and conflict resolution abilities
- Experience with virtual communication tools (Zoom, Teams)
- Flexible schedule availability including weekends as needed
- High school diploma or equivalent required