Job Description
Welcome to Horizon Hospitality Group, a premier organization dedicated to excellence in service. We are currently seeking a dynamic and organized Remote Friendly Evening Receptionist to join our team in the heart of Portland, Oregon.
In this pivotal role, you will serve as the primary point of contact for our clients and visitors during the evening hours. Whether you are greeting guests in our lobby or managing virtual inquiries from remote staff, your professionalism and efficiency will define our brand's reputation. We pride ourselves on a collaborative environment and offer a competitive benefits package for our dedicated team members.
If you thrive in a fast-paced setting and have a knack for problem-solving, we encourage you to apply.
Responsibilities
- Greet and welcome all guests and visitors with a warm, professional demeanor, ensuring a positive first impression.
- Manage a high-volume switchboard, answering incoming calls and directing them to the appropriate departments promptly.
- Handle incoming mail, packages, and deliveries with accuracy and care.
- Perform light administrative duties, including data entry, filing, and maintaining office supplies inventory.
- Monitor building security, including access control logs and visitor sign-ins.
- Assist remote employees with technical issues or scheduling requests via virtual channels.
- Maintain a clean, organized, and welcoming reception area at all times.
Qualifications
- High school diploma or GED required; previous receptionist or administrative experience is preferred.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and standard office equipment.
- Strong verbal and written communication skills with a focus on customer service.
- Ability to work evenings, weekends, and holidays as required by the business schedule.
- Self-motivated and capable of working independently with minimal supervision.
- Reliable transportation (if local attendance is required for hybrid shifts).
- Experience with virtual reception platforms or CRM software is a plus.