Job Description
Welcome to Lumina Hospitality Group, where we pride ourselves on delivering exceptional experiences in the heart of New Orleans. We are currently seeking a professional and dedicated Evening Receptionist to join our dynamic team.
In this pivotal role, you will be the face of our brand during the evening hours, ensuring every guest feels valued and welcomed. If you possess a strong work ethic and a passion for hospitality, we want to hear from you.
We offer a competitive salary, a supportive work environment, and opportunities for professional growth within the hospitality industry.
Responsibilities
- Greet and welcome guests warmly upon arrival, ensuring a positive first impression.
- Manage the front desk operations efficiently, including check-ins and check-outs.
- Answer and direct incoming phone calls, emails, and inquiries promptly.
- Assist with light administrative tasks, such as data entry and filing.
- Maintain the cleanliness and organization of the reception area and lobby.
- Handle cash transactions and credit card processing accurately.
- Coordinate with the day shift team to ensure a seamless handover of duties.
Qualifications
- High school diploma or equivalent required.
- Previous experience in a receptionist or customer service role is preferred.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite and basic property management systems.
- Must be available to work evenings, weekends, and holidays.
- Professional appearance and a positive attitude.