Job Description
Join our award-winning team as an Evening Receptionist in the heart of Memphis! We provide all necessary equipment including ergonomic workstations, noise-canceling headsets, and high-speed dual monitors. This role offers competitive compensation, flexible scheduling, and opportunities for advancement within our growing hospitality group. Enjoy complimentary parking and a vibrant downtown location while providing exceptional guest experiences during our peak evening hours.
Responsibilities
- Manage front desk operations during evening shifts (4 PM - 12 AM)
- Handle guest check-ins/check-outs with efficiency and warmth
- Operate property management software (training provided)
- Coordinate with security and maintenance teams
- Process payments and maintain accurate records
- Resolve guest inquiries and escalate complex issues
- Prepare nightly reports and secure facilities
Qualifications
- High school diploma or equivalent required
- Previous receptionist or customer service experience preferred
- Proficient in Microsoft Office Suite (training provided for PMS)
- Exceptional communication and problem-solving skills
- Ability to multitask in fast-paced environments
- Flexibility to work weekends and holidays
- Basic math skills for cash handling
- Professional appearance and demeanor