Job Description
Are you the friendly face our clients see at the end of the day?
We are seeking a dedicated Evening Receptionist to join our dynamic team in Durham, NC. In this pivotal role, you will be the first point of contact for our evening visitors and callers, ensuring a welcoming and professional environment. We pride ourselves on offering a remote-friendly schedule that prioritizes work-life balance.
As part of our supportive team, you will manage front desk operations, handle high-volume inquiries, and assist with administrative tasks. If you have excellent communication skills and thrive in a customer service role, we want to hear from you!
Responsibilities
- Manage the front desk reception area with professionalism and poise during evening hours.
- Answer and route incoming phone calls and emails promptly and accurately.
- Greet visitors and provide assistance with directions, package handling, and general inquiries.
- Perform light administrative duties, including data entry, filing, and report preparation.
- Monitor building security, access logs, and safety protocols.
- Assist with scheduling appointments and calendar management for leadership.
- Collaborate with the daytime team to ensure seamless handovers of information.
Qualifications
- High school diploma or equivalent required.
- Proven experience as a Receptionist, Front Desk Associate, or Administrative Assistant.
- Excellent verbal and written communication skills with a professional demeanor.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic computer skills.
- Ability to work flexible evening shifts, including weekends and holidays.
- Strong problem-solving skills and the ability to multitask in a fast-paced environment.