Job Description
Join our award-winning team at Premier Hospitality Group as an Evening Receptionist and become the first point of contact for our valued guests! We're seeking a polished professional to manage front desk operations during evening hours in our luxurious Lincoln location. This immediate hire opportunity offers competitive pay, flexible scheduling, and a supportive work environment where your customer service skills shine.
As the face of our establishment during evenings, you'll ensure seamless guest experiences while maintaining our brand's premium standards. This role is perfect for night owls who thrive in dynamic settings and want to grow their hospitality career without delay.
Responsibilities
- Manage guest check-ins/check-outs with precision and warmth
- Answer multi-line phone calls and route inquiries efficiently
- Process payments and manage cash handling procedures
- Coordinate with housekeeping and security teams for smooth operations
- Maintain pristine front desk area and lobby appearance
- Handle guest requests and resolve concerns promptly
- Update reservation systems and manage room availability
Qualifications
- Minimum 1 year front desk or customer service experience
- Exceptional communication and interpersonal skills
- Proficiency with reservation software (e.g., Opera, Cloudbeds)
- Ability to multitask in fast-paced environments
- Professional appearance and polished demeanor
- Flexibility to work evenings, weekends, and holidays
- Basic math skills for cash handling
- High school diploma or equivalent required