Job Description
Join our dynamic team at Aloha Hospitality Group as an Evening Receptionist in beautiful Honolulu! We're urgently seeking a professional and energetic individual to provide exceptional guest experiences during evening hours. Enjoy competitive pay, flexible scheduling, and a vibrant work environment in Hawaii's premier hospitality destination. If you're passionate about customer service and thrive in fast-paced settings, apply today!
Responsibilities
- Manage front desk operations during evening shifts (4 PM - 12 AM)
- Check guests in/out efficiently using property management systems
- Handle phone inquiries, reservations, and guest requests
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and security teams
- Address guest concerns promptly and professionally
- Prepare end-of-day reports and secure cash handling procedures
Qualifications
- Minimum 1 year front desk or customer service experience
- Proficiency with reservation software (e.g., Opera, PMS)
- Strong communication and problem-solving skills
- Ability to multitask in high-pressure situations
- Valid Hawaii driver's license (preferred)
- Flexible availability including weekends and holidays
- Basic knowledge of Honolulu attractions and services
- Professional appearance and positive attitude