Job Description
Join our dynamic team at Urban Hospitality Group as an Evening Guest Service Associate! We're seeking charismatic individuals to deliver exceptional experiences during our peak evening hours. This flexible part-time role offers competitive pay, a vibrant work environment, and opportunities for growth. Perfect for students, professionals, or anyone seeking a rewarding evening schedule in Kansas City's bustling hospitality scene.
Why You'll Love Working With Us:
- Flexible evening shifts (4-10 PM)
- Competitive hourly wages + tips
- Comprehensive training program
- Employee discounts on services
- Supportive team culture
Responsibilities
- Greet and assist guests with warm, professional demeanor
- Manage reservations and check-in procedures efficiently
- Address guest inquiries and resolve concerns promptly
- Collaborate with team members to ensure seamless operations
- Maintain clean, organized workspaces
- Process payments accurately using POS systems
- Contribute to a positive, welcoming atmosphere
Qualifications
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Ability to thrive in fast-paced environments
- Basic computer proficiency
- Flexible schedule availability (evenings/weekends)
- Positive attitude and problem-solving mindset
- Attention to detail and organizational skills
- Must be 18+ years old