Job Description
Join our dynamic team at Sunshine Hospitality Group as an Evening Guest Services Associate! We're seeking friendly, energetic professionals to create memorable experiences for our guests during evening hours. This role offers flexible scheduling and a vibrant work environment in the heart of Miami's hospitality scene. Enjoy competitive pay, growth opportunities, and the chance to be part of a company that values your contributions.
Responsibilities
- Provide exceptional customer service to guests with warm, professional interactions
- Manage front desk operations including check-ins, check-outs, and room assignments
- Handle guest inquiries and resolve issues promptly and effectively
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest requests
- Monitor property security and safety protocols during evening shifts
Qualifications
- Previous customer service or hospitality experience preferred
- Excellent communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Strong problem-solving abilities with a positive attitude
- Basic computer proficiency with reservation systems
- Flexible schedule availability including evenings and weekends
- High school diploma or equivalent required