Job Description
Join our prestigious luxury hotel in the heart of Oakland and elevate your career as a Evening Receptionist. We offer industry-leading compensation, premium benefits, and a dynamic work environment where your professionalism shines. As the first point of contact for our high-profile clientele, you'll embody our commitment to excellence while enjoying competitive pay and growth opportunities. Apply today to become part of Oakland's most sought-after hospitality team.
Responsibilities
- Deliver exceptional guest experiences during evening hours with warm, professional interactions
- Manage check-in/check-out processes efficiently using advanced reservation systems
- Handle high-volume phone inquiries and coordinate with hotel departments seamlessly
- Resolve guest concerns with proactive problem-solving and discretion
- Maintain immaculate lobby aesthetics and ensure operational readiness
- Safeguard confidential guest information and financial transactions
- Collaborate with security team for evening safety protocols
Qualifications
- Minimum 2 years in luxury hospitality or high-end corporate reception roles
- Expertise in reservation systems (Opera, Fidelio) and MS Office Suite
- Exceptional communication skills with polished professional demeanor
- Availability to work evenings, weekends, and holidays consistently
- Proven ability to multitask in fast-paced environments
- Valid California driver's license and reliable transportation
- Fluency in English; bilingual (Spanish) highly preferred