Job Description
Join our dynamic team at Grand Hospitality Group as an Evening Receptionist with flexible scheduling! We're seeking a polished professional to be the first point of contact for our luxury resort guests during evening hours. Enjoy work-life balance with customizable shifts while delivering exceptional service in Las Vegas' premier hospitality destination. This role offers competitive pay, growth opportunities, and a vibrant work environment.
Responsibilities
- Warmly welcome and assist guests with check-in/check-out processes
- Manage multi-line phone systems and route inquiries efficiently
- Coordinate concierge services and local attraction bookings
- Maintain immaculate front desk and lobby areas
- Process payments and resolve billing inquiries
- Collaborate with security team for guest safety protocols
- Update reservation systems and manage daily logs
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or hospitality experience
- Exceptional verbal communication and interpersonal skills
- Proficiency in reservation software (Opera a plus)
- Ability to work flexible evening/weekend shifts
- Strong problem-solving and conflict resolution abilities
- Professional appearance and demeanor
- Valid Nevada gaming card (if required by property)