Job Description
Join our dynamic team as an Evening Receptionist at Premier Hospitality Group! We provide all necessary equipment and comprehensive training to ensure your success. Enjoy competitive compensation, flexible evening hours (4 PM - 12 AM), and a supportive work environment in the heart of Buffalo. Perfect for detail-oriented professionals who thrive in guest-facing roles.
Responsibilities
- Manage front desk operations including check-ins, check-outs, and guest inquiries
- Operate provided office equipment (phone systems, reservation software, security systems)
- Coordinate with housekeeping and security teams for seamless service
- Maintain accurate guest records and confidential documentation
- Handle billing inquiries and payment processing
- Address guest concerns with professionalism and discretion
Qualifications
- High school diploma or equivalent required
- 1+ years front desk or customer service experience
- Proficiency with provided office technology (training included)
- Exceptional communication and interpersonal skills
- Ability to multitask in fast-paced environments
- Valid driver's license and reliable transportation
- Flexible availability for evening and weekend shifts