Job Description
Join our dynamic team at Mountain View Hospitality as an Evening Receptionist and become the welcoming face of our premium resort! This role offers the perfect blend of professional growth and work-life balance with evening hours. You'll manage front desk operations, ensure exceptional guest experiences, and contribute to our award-winning service standards. Enjoy competitive compensation, flexible scheduling, and a supportive work environment in the stunning Colorado Springs area.
Responsibilities
- Manage front desk operations including check-ins, check-outs, and guest inquiries during evening hours
- Maintain accurate reservation systems and handle billing transactions
- Coordinate with housekeeping and security teams for seamless operations
- Respond to emergency situations with calm professionalism
- Prepare daily reports and manage office supplies inventory
- Uphold brand standards through consistent service excellence
Qualifications
- Minimum 1 year of front desk or customer service experience
- Proficiency in reservation systems (e.g., Opera, Sabre)
- Exceptional communication and conflict resolution skills
- Ability to multitask in a fast-paced environment
- Valid driver's license with clean record
- Flexibility to work evenings, weekends, and holidays
- Basic knowledge of local attractions and services