Job Description
Join our dynamic team at Urban Wellness Center as an Evening Receptionist and become the first point of contact for our valued clients. We're seeking a professional and adaptable individual to manage our front desk during flexible evening hours, ensuring exceptional service while maintaining a healthy work-life balance. This role is perfect for night owls who thrive in vibrant environments and want to contribute to a supportive healthcare community.
Enjoy the flexibility of evening shifts while making a meaningful impact through client interactions, administrative support, and facility management. We offer competitive compensation, growth opportunities, and a collaborative atmosphere where your contributions are valued.
Responsibilities
- Manage front desk operations during evening hours (4 PM - 10 PM), including client check-in/check-out and appointment scheduling
- Handle incoming calls, emails, and digital inquiries with professionalism and efficiency
- Maintain accurate client records using our electronic health record system
- Oversee facility security protocols and emergency procedures during evening shifts
- Coordinate with medical staff to ensure seamless patient flow and communication
- Manage office supplies inventory and reception area maintenance
- Process payments and manage billing inquiries for services rendered
Qualifications
- High school diploma or equivalent; associate degree preferred
- Minimum 1 year receptionist or customer service experience
- Proficiency in Microsoft Office Suite and scheduling software
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced healthcare environment
- Strong attention to detail and organizational abilities
- Flexibility to adapt to changing schedules and priorities
- Basic understanding of healthcare confidentiality regulations (HIPAA)