Job Description
Join our dynamic team as an Evening Receptionist at Premier Hospitality Group! We're urgently seeking a professional and energetic individual to manage our front desk operations during evening hours. This is a fantastic opportunity to be the first point of contact for our valued guests while showcasing exceptional customer service skills. Enjoy a competitive salary, comprehensive benefits package, and a supportive work environment in the heart of Denver.
Responsibilities
- Manage front desk operations including check-ins, check-outs, and guest inquiries during evening shifts
- Answer and direct incoming calls professionally
- Coordinate with housekeeping and security teams for guest requests
- Maintain accurate guest records and reservation systems
- Handle billing inquiries and process payments
- Uphold cleanliness and organization of the reception area
- Assist with basic administrative tasks as needed
Qualifications
- Minimum 1 year of front desk or customer service experience
- Exceptional communication and interpersonal skills
- Proficiency with reservation software and MS Office Suite
- Ability to multitask in a fast-paced environment
- Strong problem-solving abilities and attention to detail
- Flexibility to work evenings, weekends, and holidays
- High school diploma or equivalent required
- Previous hospitality experience preferred