Job Description
Join our prestigious team as an Evening Receptionist at Laredo Hospitality Group! We're seeking a polished professional to manage our front desk operations during evening hours. This role offers a competitive salary, comprehensive benefits package, and the opportunity to be the first point of contact for our valued guests. Enjoy a flexible schedule with no weekend shifts in a vibrant Laredo location. Apply today to become part of our award-winning hospitality team!
Responsibilities
- Manage front desk operations including check-ins/check-outs for evening guests
- Answer multi-line phone system with exceptional customer service
- Process payments and manage reservation systems accurately
- Coordinate with housekeeping and security teams for guest requests
- Maintain cleanliness and organization of lobby/reception area
- Handle guest inquiries and resolve issues promptly
- Prepare nightly reports and manage key systems
Qualifications
- Minimum 1 year front desk or hospitality experience required
- Proficient in reservation systems (e.g., Opera, PMS)
- Excellent communication and problem-solving skills
- Ability to work independently during evening shifts
- Basic knowledge of local area attractions/services
- Valid Texas driver's license preferred
- Flexibility to cover occasional weekend shifts if needed
- High school diploma or equivalent required