Job Description
Join our dynamic team at Mountain View Hospitality as an Evening Receptionist and become the welcoming face of our luxury resort! This flexible evening position offers competitive pay and a supportive environment where your professionalism shines. You'll manage front desk operations, ensure exceptional guest experiences, and contribute to our award-winning hospitality standards. If you thrive in fast-paced settings and value work-life balance, this role is your perfect fit. Apply today to start your rewarding career in Colorado Springs' premier hospitality destination!
Responsibilities
- Provide exceptional guest check-in/check-out services with warm professionalism
- Manage multi-line phone systems and direct inquiries efficiently
- Process reservations and maintain accurate guest records
- Coordinate with housekeeping and security teams for seamless operations
- Handle cash transactions and maintain accurate financial records
- Resolve guest inquiries with prompt, courteous solutions
- Prepare nightly reports and manage office supplies inventory
Qualifications
- High school diploma or equivalent required
- 1+ years front desk or customer service experience
- Proficiency with reservation systems (e.g., Opera, Propertyware)
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-pressure situations
- Valid Colorado driver's license and reliable transportation
- Flexibility to work weekends and holidays
- Basic knowledge of local attractions and services