Job Description
Join our dynamic team as the Evening Receptionist at Fort Wayne Business Center, a premier hub for professional growth in Northeast Indiana. This critical role serves as the first point of contact for our diverse clientele during evening hours, ensuring exceptional service while maintaining a secure and welcoming environment. You'll be the face of our operations during our busiest evening window, supporting business continuity and client satisfaction through polished communication and meticulous attention to detail.
Responsibilities
- Manage front desk operations during evening hours (4:00 PM - 12:00 AM), including greeting visitors, answering calls, and directing inquiries
- Coordinate meeting room reservations and ensure facilities are prepared for evening appointments
- Monitor building security systems, including access control and alarm protocols
- Process incoming/outgoing mail, packages, and deliveries with accuracy
- Maintain detailed visitor logs and update directory systems in real-time
- Collaborate with overnight staff to ensure seamless operational handoffs
- Uphold strict confidentiality for sensitive client and corporate information
Qualifications
- Minimum 1 year experience in front desk, hospitality, or customer service role
- Exceptional written and verbal communication skills
- Proficiency with Microsoft Office Suite and digital scheduling tools
- Strong problem-solving abilities with calm demeanor under pressure
- Valid Indiana driver's license and reliable transportation
- Flexibility to work evenings, weekends, and holidays as needed
- Basic knowledge of office equipment (multi-line phones, copiers, scanners)
- Professional appearance and polished business etiquette