Job Description
Join our dynamic team at Premier Hospitality Group as an Evening Receptionist and start your career tomorrow! We're seeking a polished professional to manage our front desk operations during evening hours, ensuring exceptional guest experiences while maintaining a seamless workflow. This role offers competitive compensation, flexible scheduling, and opportunities for growth within our award-winning hospitality organization. If you thrive in fast-paced environments and excel at creating positive first impressions, apply today!
Responsibilities
- Manage front desk operations including guest check-in/check-out procedures
- Answer and route incoming calls professionally
- Coordinate with housekeeping and security teams for operational efficiency
- Handle guest inquiries and resolve concerns with exceptional service
- Maintain accurate records of reservations and guest communications
- Process payments and manage cash handling procedures
- Prepare end-of-day reports and secure sensitive documents
Qualifications
- Minimum 1 year experience in customer service or receptionist role
- Proficient in Microsoft Office Suite and property management systems
- Exceptional verbal communication and interpersonal skills
- Ability to multitask effectively in high-pressure situations
- Strong attention to detail and organizational abilities
- Flexible availability for evening shifts (3 PM - 11 PM)
- Professional appearance and positive demeanor
- Valid North Carolina driver's license (if required for errands)