Job Description
Join our dynamic team at Nashville Premier Hospitality as an Evening Receptionist and become the welcoming face of our premium venue! We're urgently seeking charismatic individuals to manage our front desk operations during evening hours. This role offers flexible scheduling, competitive compensation, and the opportunity to work in Nashville's vibrant hospitality scene. If you're a people person with exceptional organizational skills, apply today to start your rewarding career journey!
Responsibilities
- Manage guest check-in/check-out processes with efficiency and professionalism
- Answer multi-line phone calls and route inquiries appropriately
- Coordinate with housekeeping and security teams for seamless operations
- Process payments and maintain accurate financial records
- Handle guest complaints and resolve issues promptly
- Prepare nightly reports and maintain lobby cleanliness
- Assist with event setup and special requests
Qualifications
- High school diploma or equivalent; hospitality certification preferred
- Minimum 1 year front desk or customer service experience
- Proficiency in reservation systems (Opera, etc.)
- Exceptional communication and conflict resolution skills
- Ability to work evenings, weekends, and holidays
- Strong attention to detail and multitasking abilities
- Valid Tennessee driver's license
- Basic first aid/CPR certification (preferred)