Job Description
Join our award-winning team at Premier Hospitality Group as an Evening Receptionist and become the welcoming face of our luxury oceanfront resort. This immediate hire opportunity offers a competitive hourly rate plus benefits, perfect for professionals seeking evening flexibility without sacrificing career growth. You'll manage front desk operations during peak evening hours, ensuring seamless guest experiences while working in a state-of-the-art facility with breathtaking Atlantic views. We're seeking a polished professional to elevate our guest services while enjoying Virginia's vibrant nightlife scene post-shift. Apply now to start your career in premium hospitality!
Responsibilities
- Manage front desk operations during evening hours (3 PM - 11 PM), greeting guests with exceptional service
- Handle check-in/check-out procedures using resort management software
- Coordinate with housekeeping and security teams for guest requests
- Process payments and maintain accurate financial transaction records
- Resolve guest inquiries and complaints with professionalism and discretion
- Monitor security systems and access control protocols
- Prepare daily reports and maintain guest preference databases
- Coordinate transportation and activity bookings for overnight guests
Qualifications
- Minimum 1 year front desk or customer service experience in hospitality
- Proficiency in Opera or similar property management systems
- Exceptional communication and conflict resolution skills
- Ability to work independently during evening shifts with minimal supervision
- Valid Virginia driver's license with clean driving record
- High school diploma or equivalent; hospitality degree preferred
- Flexible availability including weekends and holidays
- Basic knowledge of local attractions and transportation options