Job Description
Join our award-winning Scottsdale team as an Evening Receptionist! We're seeking a polished professional to deliver exceptional guest experiences during our peak evening hours. This role offers competitive pay, flexible scheduling, and the opportunity to work in Scottsdale's premier luxury hospitality environment. Perfect for candidates seeking evening flexibility while advancing their customer service career.
Responsibilities
- Manage guest check-ins/checkouts with efficiency and warmth
- Answer multi-line phone system and route calls appropriately
- Coordinate with housekeeping and security teams for guest requests
- Process payments and manage cash handling procedures
- Maintain accurate reservation and guest records
- Assist with event coordination and VIP guest services
- Uphold brand standards through professional appearance and etiquette
Qualifications
- Minimum 1 year front desk or customer service experience
- Exceptional communication and interpersonal skills
- Proficiency with reservation systems (e.g., Opera, Delphi)
- Ability to multitask in fast-paced environments
- Valid AZ driver's license and reliable transportation
- Flexible availability including weekends and holidays
- Basic knowledge of Microsoft Office Suite
- Ability to stand for extended periods